All services from Pointed Copywriter S.r.l. are delivered digitally. No physical products are dispatched.
All copy delivered by email to the address provided at checkout. Large project files shared via secure download link. CMS-ready formats available on request.
Standard: Microsoft Word (.docx) and PDF. On request: Google Docs, plain text, HTML. UX microcopy delivered in spreadsheet, JSON, or annotated Figma/Zeplin depending on your workflow.
| Package | Standard | 24h Express |
|---|---|---|
| Prima Voce | 8 business days | 1 business day |
| Seconda Natura | 10 business days | 3 business days |
| Terza Dimensione | Agreed at brief | Subject to scope |
| Individual service | 6-8 business days | 24 hours |
Business days: Monday to Friday, excluding Italian public holidays. Timelines start from the later of payment confirmation or completed brief receipt.
Italian versions are delivered alongside English versions where the Native Italian Version add-on is purchased, or within the Terza Dimensione package. Both versions in the same delivery.
If not received by the agreed date, contact hello@pointedcopywriter.com. We redeliver within 24 hours or issue a full refund if we are at fault.